You can call us on 03 9249 4000 from Monday to Friday between 8:45am and 5pm.
Calls made outside of opening hours will be directed to our after hours service.
General services
Our Customer Service Officers can help you:
- make a payment
- request a service or information
- access / submit forms
- make a general enquiry
- provide feedback
Special transactions
We recommend that you call us to receive specialist advice for matters related to:
- Building
- Planning
- Engineering
- Environmental Health.
Hearing and speech impaired
We're NRS Friendly. If you're deaf, or have a hearing or speech impairment, call us through the National Relay Service (NRS).
- TTY users phone NRS on 133 677 then ask for 03 9249 4000.
- Speak and Listen (speech-to-speech) users phone NRS on 1300 555 727 then ask for 9249 4000.
You can also contact us by:
- Email: info@brimbank.vic.gov.au
- Fax: 9249 4351
- Mail: PO Box 70, Sunshine VIC 3020