In-home disability support

Older man sitting on couch next to young woman.  Guide dog sitting on the floor. White cane leaning against couch.

Community members aged under 65 and Aboriginal people aged under 50 whose disability or chronic illness impacts their daily life can access assistance with:

  • personal care
  • dressing
  • food services
  • house cleaning
  • property maintenance
  • community access.

Clients may need this assistance for a range of reasons. The most likely reasons for needing support include:

  • to manage the activities of daily living
  • physical and/or psychosocial functional impairment related to disability where the person does not meet the threshold for support for the National Disability Insurance Scheme (NDIS)
  • for functional impairment due to chronic illness
  • short-term health conditions.


Home care

We provide general home care support to help you, if you feel you need a hand keeping your home safe, clean and tidy. We can help with mopping floors, dusting, changing bed linen and laundry.

Personal care

We can help you with personal hygiene if you need assistance to shower or bathe, dress and groom. Our qualified and trained staff can offer practical support and assistance.

Respite care

We can support the primary carers of seniors and people with disabilities in our community by providing valuable relief; giving you a break from your caring responsibilities.

The way we allocate respite care does depend on available resources, and we always give priority to caregivers in most need.

Home maintenance and modifications

Our Home maintenance and modifications service provides minor household repairs that do not require the skills of a qualified trade’s person such as a licensed electrician or plumber. The service does not undertake tasks which are considered cosmetic repairs. Safety issues are a priority and tasks can include:

  • changing light bulbs
  • replacing tap washers
  • installing smoke alarms
  • installation of grab or hand rails
  • hand-held shower hose
  • ramps
  • step modifications.

The service delivery team will contact you to organise a visit time and to discuss your service plan and fees.

Before we install modifications such as hand rails, ramps etc. an Occupational Therapist will need to assess your individual needs. The Occupational Therapist will make recommendations and provide council with details such as diagrams and measurements.

There is a fee for the service (labour) depending on your income and additional cost for any materials.

Delivered meals

We provide affordable, nutritious and tasty meals to eligible residents living in Brimbank who may be nutritionally at risk, to help them to continue living independently in their own home. Meal options include soup, sandwiches, main meal, dessert, fruit and juice.

We can provide modified foods (cut, pureed, minced and moist) for people who may have trouble with swallowing. We also cater for some specific needs relating to medical conditions such as diabetes. These will be discussed with clients before starting the service.

A client contribution fee is required from the client. This rate will be determined by a brief income assessment.

Meal deliveries are organised to suit your needs. Our meals are delivered to your door on Mondays, Wednesdays and Fridays between 9am to 1pm.

Advance deliveries can be arranged for weekends and public holidays. The frequency of delivery will depend on your individual circumstances.


The Community Transport Service operates Monday to Saturday for eligible older residents and people with a disability who use Brimbank Community Facilities and Services such as:

  • senior citizen groups,
  • Social Support Programs 
  • shopping.

You will be contacted to complete a pre-service commencement checklist/screening.

Community Connections

Our Community Connections program provide a range of activities throughout Brimbank. The program provides an opportunity for clients to attend and participate in social interactions which are conducted away from the client’s home and in, or from, a fixed base facility or community based settings.

Suitability to attend specific programs will be determined by the client’s specific individual needs and transport requirements.


All services require a client contribution fee for the service depending on your income. This will be determined when you complete your pre-service screening with our Intake Officer.


For more information call our team on 03 9249 4494 or email

Last updated: 22 December 2023 - 12:45pm